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How we collect, use and protect your personal information.
Last updated: 6 November 2026
This Privacy Policy explains how Asia Surgical Company (“we”, “us”, “our”) collects, uses, stores and protects personal information when you visit asiasurgicals.com, contact us, request a quotation, create an account or place an order.
Asia Surgical Company is a surgical instrument manufacturer based in Sialkot, Pakistan. We manufacture and supply surgical instruments and related products to customers, distributors, healthcare businesses and other organisations worldwide.
We are responsible for the personal information described in this Privacy Policy.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.
We may collect the following categories of personal and business-related information when you interact with our website or communicate with us.
When you contact us, request a quotation or submit an enquiry through our website, we may collect:
When you place an order, we may collect:
Depending on the payment method you choose, payments may be processed through third-party payment providers or made directly to our designated bank account.
For online card payments, your card details are handled by the relevant payment provider. We do not store your full card number.
For direct bank transfers, we may receive and retain payment-related information, including the sender’s name, transaction reference, payment amount, payment date and relevant bank transaction details. This information is used to verify payments, reconcile transactions, maintain financial records and process orders.
When you visit our website, certain technical information may be collected automatically, including:
This information helps us maintain website security, understand visitor activity and improve our website.
We use the information we collect for legitimate business purposes, including:
You may opt out of promotional communications at any time by contacting us or using the unsubscribe option where available.
Where applicable data protection laws require a legal basis for processing personal information, we rely on one or more of the following:
If you are located in the United Kingdom or European Economic Area, these legal bases will apply where the relevant data protection laws are applicable to our processing activities.
We do not sell, rent or trade your personal information.
We may share information with trusted third parties only where necessary to operate our business, provide our services or comply with legal obligations.
These parties may include:
Depending on the payment method selected, we may share relevant information with payment service providers such as PayPal, WooPayments/Stripe, Visa Acceptance Solutions and Payoneer, where these services are used to process payments.
For direct bank transfers, relevant transaction information may be processed by our banking institution to receive, verify and reconcile payments.
We may share your name, delivery address, phone number and relevant order details with shipping companies, freight forwarders, courier services and customs agents to arrange delivery and international shipments.
We use website hosting, website management, security and technical service providers to maintain and operate our website.
These may include WordPress, Automattic/Jetpack and other relevant hosting or technical service providers.
We may disclose information to customs authorities, tax authorities, law enforcement agencies or other government bodies when required by applicable laws or legal processes.
Third-party service providers are expected to handle personal information in accordance with their applicable privacy and security obligations.
Asia Surgical Company is based in Pakistan, and personal information may be processed in Pakistan and other countries where our service providers operate.
Because we serve international customers, your information may be transferred across national borders when processing orders, receiving payments, arranging international shipments or using website services.
Where applicable data protection laws require safeguards for international transfers, we take appropriate steps to protect personal information when it is transferred across borders.
Our website uses cookies and similar technologies to support website functionality, improve user experience and understand website traffic.
Cookies may be used for the following purposes:
These cookies are necessary for basic website functions, including:
We may use website statistics and analytics services, including WordPress/Jetpack services where enabled, to understand how visitors use our website and identify areas for improvement.
These technologies may collect information about website visits, page views, browser information and visitor interactions.
You can manage, block or delete cookies through your browser settings.
Please note that disabling certain cookies may affect website functionality, including shopping cart, account login and checkout features.
Where required by applicable laws, we will seek your consent before using non-essential cookies.
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including legal, accounting and business requirements.
Our general retention practices include:
We may retain certain information for longer where necessary to resolve disputes, enforce agreements or comply with legal obligations.
Depending on your location and the data protection laws applicable to you, you may have certain rights regarding your personal information.
These rights may include:
To exercise any applicable privacy rights, contact us at:
Email: info@asiasurgicals.com
We may need to verify your identity before processing your request. We will respond within the time required by applicable laws.
If you are located in the United Kingdom or European Economic Area and the relevant data protection laws apply, you may also have the right to lodge a complaint with your local data protection authority.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
These measures may include:
However, no method of electronic transmission or internet storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted or stored online.
Our website and products are intended primarily for businesses, distributors, healthcare organisations and professional customers.
We do not knowingly collect personal information from children under the age of 18. If we become aware that personal information has been collected from a child without appropriate authorisation, we will take reasonable steps to delete that information where required.
Our website may contain links to third-party websites, payment services or external platforms.
These websites operate independently and have their own privacy policies and practices.
Asia Surgical Company is not responsible for the privacy practices, content or security of external websites. We encourage visitors to review the relevant privacy policies before sharing personal information with third parties.
We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, payment methods, service providers or applicable legal requirements.
Any changes will be published on this page, together with the updated revision date.
We encourage visitors to review this page periodically to stay informed about how we protect personal information.
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
Asia Surgical Company
Muhammad Pura, Near Mughal Gas Industry, Sialkot 51310, Punjab, Pakistan.
Email: info@asiasurgicals.com
Phone: +92 324 615 0090
Website: https://asiasurgicals.com
We will make reasonable efforts to address your questions and privacy requests in accordance with applicable laws.
